New Visiting Policy: Beginning August 4th

Visiting-Policy-Siblings

Beginning August 4th, friends and family visiting patients in Location A or B on our Burnet Campus will be asked to provide identification as part of our new visiting policy.

If you’re a parent or guardian, you will receive a photo badge/access card when your child is admitted to the hospital so that you can easily access your child’s unit for the entire stay. At the time of admission you will also be asked to complete a “Family and Friends Checklist” with the names of all family members and friends you wish to visit your child’s room during his or her stay.

If you’re a family member or friend planning to visit a patient, please check in at the Welcome Desk in Location A or B when you arrive. Guest Services will ask for identification, validate your name on the patient’s “Family and Friend’s Checklist,” and provide you a photo ID sticker and a temporary access card needed to visit the patient’s unit during visiting hours (8:30 am – 8:30 pm) for that day. If your name is not on the list, we will ask you to contact the family to be added.

If you have a clinic appointment in Location A or B (above the first level), you will check in at the Welcome Desk upon arrival. Guest Services will validate your appointment and provide you with the sticker needed to access the Location A or B elevators and clinic.

Access to clinics in Locations C and E will not be impacted by these changes. You may proceed directly to the clinics as usual.

The Location A Welcome Center is currently being renovated to accommodate the new process and you will soon see similar renovations at the B Welcome Center too.

We kindly ask for your patience and understanding as we implement this new policy for the protection of our patients.

You can review our full visiting policies and guidelines in the Visiting Cincinnati Children’s section of our website and if you have questions about the new process, please don’t hesitate to call guest services at 513-636-5009 or 888-894-1374 or send an email to guestservices@cchmc.org.

Cincinnati Children’s News Team

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The members of the news team at Cincinnati Children's are responsible for telling the stories of the medical center. Stories of the families we serve, research and clinical care, safe and healthy practices and happenings at the hospital. If it has to do with Cincinnati Children's, Danielle, Nick, Jim, Kate, Rachel, Terry and Shannon will keep you informed.

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  1. [...] can read the complete Children’s blog posting here: http://cincinnatichildrensblog.org/hospital-operations/patient-safety/new-visiting-policy-beginning-...  You can read the full Security Director News story here: [...]
  2. tracey kemper August 01, 10:05
    I think for those of us who has a child or children who are there very often should have a badge that can be used every time we come not have to stop and go through this every time we are there. We are there sometimes 4 times a month. This can be time consuming. With a child with anxiety this can be trying.
    • Kate Setter
      Kate Setter August 03, 06:54
      Thank you very much for your feedback. After we go live and get families and staff familiar with our new processes, we will look to ideas such as these that can help improve the experience of patients and families.