Each month, through the Radiology Patient Experience Survey, the department receives many comments from patients and families about the exceptional care they received during their visit. We normally post those comments in our Patient Experience monthly articles.
The Radiology Family Recognition Award utilizes family feedback to spotlight those employees that best exemplify Cincinnati Children’s Values -Making a Difference, Telling the Truth, Work as a Team, Respect Everyone.
Crysta Clements was recognized as providing an exceptional experience three times in the third quarter. Here is what our patients and their families had to say:
- Crysta in Radiology made me feel so safe and made sure to give me multiple options for everything so I could be the most comfortable. She really listened to all my needs and concerns. Thankful I had her for my experience!
- Crysta was the best! I can’t say enough good things about how great she was with explaining everything and how great she was with my daughter. She made it so easy!
- Our technician was amazing and so sweet and knowledgeable! Thank you for great experience!
Dianne Hater, Patient Advocate (QI), author; Glenn Miñano, BFA, editor; Meredith Towbin, copy editor