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March

March Radiology Patient Experience Update

March Radiology Patient Experience Update

How are we doing? In February, 92.4% of the 328 families surveyed gave Radiology a positive score for “overall rating of facility.” This exceeds our Patient Experience Goal of 92%! The FY23 Goal is 92.0% What are K-Cards? The Patient Experience (PE) team uses an observational tool called K-Cards. (The “K” in K-Cards comes from the

By: Glenn Miñano | 0

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