In response to the COVID-19 outbreak and current patient volumes, our Eastgate, Mason, and Northern Kentucky locations are closed until further notice. This includes Urgent Care at Mason. The Psychiatry Partial Hospitalization Program is also closed at this time.
These closures will allow us to combine our resources to care for patients who need urgent, emergency and critical care. It also helps us reduce exposure risks to our patients, families and staff.
Appointments originally scheduled at these locations will be rescheduled to other locations or to a video visit with the provider. If you do not hear from someone to reschedule an appointment, please reach out to your child’s care team using MyChart or by phone call.
If you need urgent care, our Liberty Campus, Burnet Campus, Green Township and Anderson urgent care locations are open during their regular hours each day. Emergency departments at Burnet Campus and Liberty Campus are always open.
Screenings beginning at Burnet Campus:
In an ongoing effort to protect our patients, their families and our staff during the COVID-19 outbreak, Cincinnati Children’s is now screening parents, visitors and employees every day before they enter patient-care areas at Burnet Campus.
A pilot screening began at noon on Monday, March 23, near the A elevators on the main concourse. Upon arrival, parents and visitors are being asked to answer two questions and have their temperature taken. We will begin Location B screening on Tuesday, March 24.
By Wednesday, March 25, we will expand our screening stations to include the following five locations:
- Location A: Near the main concourse elevators
- Location B: Near the B welcome desk
- Location C: Near the caterpillar
- North Garage: The ramp from the garage to Level R
- Location E3 South: Just outside the South Garage
Screenings will begin at Liberty and College Hill campuses soon and we are looking at screening plans for our other buildings and locations as well.
How the screening works:
Parents, visitors and employees will have to answer two questions. The questions are:
- In the past 24 hours, have you had a cough, shortness of breath, difficulty breathing, sore throat or body aches?
- In the past 24 hours have you had a fever of 100.4 F (38.0 C) or above?
Along with answering the questions, we will take your temperature. If you pass the screening, you will be given a sticker to wear for the day. It should be worn where it can be easily seen.
If you do not pass the screening, you will not be allowed to come into patient care areas and will be asked to return to your vehicle.
If a single parent is with a child for an urgent visit (Emergency Department, CBDI Day Hospital or Dialysis), and does not pass the screening, the parent will be given a mask and allowed to go ahead to the urgent appointment.
Is screening the same thing as testing for COVID-19?
No, screening and testing are different.
Screening is a series of questions about recent travel, contact with people who have tested positive for COVID-19, and symptoms of illness you may have. Screenings help doctors determine if a patient should have further testing if they are sick. Screenings are also happening in-person before people enter hospitals and other healthcare areas to identify people who could be sick and should not be around other people
Testing is a laboratory test to find out if a person has COVID-19. To be tested, a person will first be screened and likely tested for other infections and viruses. If a COVID-19 test is needed, a long stick will be used to swab the inside of the patient’s sinus area. The sample will then be sent for testing and a result will come back in a few days.