Cincinnati Children's Blog

New Visiting Policy: Beginning August 4th

New Visiting Policy: Beginning August 4th

Beginning August 4th, friends and family visiting patients in Location A or B on our Burnet Campus will be asked to provide identification as part of our new visiting policy.

If you’re a parent or guardian, you will receive a photo badge/access card when your child is admitted to the hospital so that you can easily access your child’s unit for the entire stay. At the time of admission you will also be asked to complete a “Family and Friends Checklist” with the names of all family members and friends you wish to visit your child’s room during his or her stay.

If you’re a family member or friend planning to visit a patient, please check in at the Welcome Desk in Location A or B when you arrive. Guest Services will ask for identification, validate your name on the patient’s “Family and Friend’s Checklist,” and provide you a photo ID sticker and a temporary access card needed to visit the patient’s unit during visiting hours (8:30 am – 8:30 pm) for that day. If your name is not on the list, we will ask you to contact the family to be added.

If you have a clinic appointment in Location A or B (above the first level), you will check in at the Welcome Desk upon arrival. Guest Services will validate your appointment and provide you with the sticker needed to access the Location A or B elevators and clinic.

Access to clinics in Locations C and E will not be impacted by these changes. You may proceed directly to the clinics as usual.

The Location A Welcome Center is currently being renovated to accommodate the new process and you will soon see similar renovations at the B Welcome Center too.

We kindly ask for your patience and understanding as we implement this new policy for the protection of our patients.

You can review our full visiting policies and guidelines in the Visiting Cincinnati Children’s section of our website and if you have questions about the new process, please don’t hesitate to call guest services at 513-636-5009 or 888-894-1374 or send an email to guestservices@cchmc.org.

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